Integritetspolicy

Privacy policy

This Privacy Policy describes how frenzyframe.se (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We might also collect more information if you contact us for customer support. In this Privacy Policy, "Personal Information" refers to any information that can uniquely identify an individual. Below, you can find more details about the types of Personal Information we collect and why.

Device information

Examples of Personal Information collected include version of web browser, IP address, time zone, cookie data, the sites or products you view, search terms, and your interactions with the Site. Purpose: To load the Site properly for you and to use analytics to optimize our Site. How it's collected: When you visit our Site, through cookies, log files, web beacons, tags, or pixels. Disclosure: Shared with our processor Shopify. By using our website, you consent to third parties processing your IP address to determine your location for currency conversion. We store the chosen currency in a session cookie in your browser to ensure prices appear in your local currency.

Order information

Personal Information collected includes name, billing and shipping addresses, payment details, email address, and phone number. Purpose: To provide you with products and services, process payments, arrange shipping, send invoices/order confirmations, communicate, screen for risks or fraud, and share product or service information based on your preferences. How it's collected: Directly from you. Disclosure: Shared with Shopify, payment processors, and shipping providers.

Customer support information

Personal Information collected includes name, billing and shipping addresses, payment details, email address, and phone number. Purpose: To offer customer support. How it's collected: Directly from you.

Minors

The Site isn't designed for those under 18. We don't purposely collect information from children. If you think your child has shared their information with us, contact us at our address below to request deletion.

Sharing Personal Information

We share your details with service providers to offer our services as described above. For instance:

  • We use Shopify for our online store. Learn how Shopify uses your Personal Information: Shopify Privacy.
  • We might disclose your Personal Information if legally required or to protect our rights.

Behavioural Advertising

We use your details to show you targeted ads or marketing communications. For instance:

  • We use Google Analytics to learn how customers use our Site. Read how Google uses your Personal Information: Google Privacy. Opt-out of Google Analytics: Opt-out.
  • We share details about your Site usage, purchases, and interactions with ads on other sites with advertising partners. This might be through cookies or other technologies, subject to your consent.

Learn about targeted advertising: NAI’s page.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your data to offer our services, which includes selling products, processing payments, shipping, and keeping you informed on new offerings.

Lawful basis (GDPR)

For EEA residents, we process your data based on:

  • Your consent
  • Our contract with you
  • Legal obligations
  • Protection of vital interests
  • Public interest tasks
  • Our legitimate interests, which don't infringe on your rights

Retention

When you order from the Site, we keep your Personal Information on record until you request its deletion.

Automatic decision-making

For EEA residents, you have rights against solely automated decision-making processes that significantly impact you.

We DON’T use fully automated decision-making with significant effects using customer data. Shopify uses limited automated decision-making to counter fraud.

Selling Personal Information

Our Site doesn't sell Personal Information as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

Your rights

GDPR: For EEA residents, you can access, port, correct, update, or delete your Personal Information. Contact us using the information below. Your data will be processed in Ireland and might be transferred outside Europe, including to Canada and the USA. Learn about GDPR data transfers with Shopify’s GDPR Whitepaper.

CCPA: For California residents, you have rights to access, port, correct, update, or delete your data. To exercise these rights, contact us at our address below.

Cookies

Cookies enhance your browsing experience by remembering your actions and preferences. We use various cookies to improve our Site and services. Check your browser settings to manage cookies.

Do Not Track

Due to a lack of industry consensus on "Do Not Track" signals, we don’t change our data practices when we detect such a signal from your browser.

Changes

We might update this Privacy Policy periodically due to changes in practices or for legal reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@frenzyframe.se or by mail using the details provided below:

Registered address: FF Collective AB, Huskvarnavägen 82 554 66 Jönköping

Org.nummer: 5595326629

Last updated: August 2025

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority in Europe.